news | 3 months ago | Andreea Dulgheru

ARL calls for BTR sector to test out new code of conduct

The Association for Rental Living (ARL) — formerly known as the UKAA (UK Apartment Association) — has introduced principles for a new BTR code of practice that will be road tested by the sector to refine their implementation.


In late 2022, ARL members and wider stakeholder groups have teamed up to begin developing the code, which aims to define the standards to which urban and suburban, single and multi-family BTR operates.

Since then, the ARL has identified seven principles for the code of practice, which are intended for all BTR stakeholders, whatever their role in investment, development, operation, and supply is.

All supporters of the code will commit to:

  • embed professional standards across all stakeholders
  • adherence to high-quality standard specification and design of homes and places 
  • actively respond to the climate crisis with responsible environmental policies and practices
  • adopt fair, flexible, and responsible terms which promote lasting relationships
  • cultivate community as core to BTR
  • adopt a responsible, transparent culture and robust corporate governance
  • promote the adoption of the code

The ARL is now calling for engagement across the BTR sector to road test how these principles will be applied, implemented, and measured.

The road test will run until the end of 2024, with the final version of the BTR code of practice expected to be published in March 2025.

Brendan Geraghty, CEO at the ARL: “In response to demand from our members and the wider BTR sector, the ARL has delivered a series of proposed principles designed to communicate a clear definition of BTR and the standards to which the sector operates in terms of quality of accommodation, customer service, response to resident issues, communication, and resident wellbeing, as well as clear and fair terms of tenancy. 

“We now call for sector engagement on the practical application of these proposed principles.”

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