Nicola Richardson has been with Fleet since its 2014 launch and has played a central role in building and scaling the business.
Joining initially as head of finance, she established the lender’s finance function and has since progressed through a number of senior roles including finance director, CFO and, most recently, chief finance and operating officer.
Nicola has over 14 years of financial services experience. She qualified as a chartered accountant and holds the AMCT qualification, which she obtained while working in a treasury role at CHL Mortgages.
In her new role, Nicola will take responsibility for the overall leadership, performance and strategic direction of Fleet Mortgages.
She will oversee all core areas of the business, ensuring controlled and sustainable growth while maintaining a strong focus on underwriting, service and broker support.
A key part of her remit will be to drive further development of Fleet’s proposition, including continued investment in technology, refinement of lending criteria, evolution of products and pricing, and ongoing enhancement of the service offering.
Speaking about her new role, Nicola commented: “I’m very pleased to be taking on the role of managing director at Fleet, having been part of the business since it was established nearly 12 years ago.
“Over that time, I’ve had the opportunity to work across a number of areas and help build Fleet into the strong position it holds today, which gives me a clear understanding of both how we operate and where I would like to take the business next.
“Our focus now is on continuing to evolve Fleet in a way that strengthens our proposition, supports our intermediary partners and meets the needs of landlord borrowers.
“We also remain focused on strengthening our teams, particularly in terms of the support we provide to brokers, recognising the key role they play in our success.
“I strongly believe the best results come from a collaborative approach, with clear goals and a shared commitment across the business.”
