HSBC has confirmed the reintroduction of its BTL offering for a limited time only.
The bank said it will notify people when these need to be removed from sale.
Riz Malik, founder and director at R3 Mortgages, said: “I would like to think HSBC has seen the momentum of the 24-hour mortgage pledge that the community is backing and realised the errors of their ways.
“However, I cannot recall a time a lender pulled products and then reinstated them within 24 hours.
“For the sake of consumers, lenders need to commit to giving 24 hours' notice of product withdrawals.”
Michelle Lawson, director and mortgage protection adviser at Lawson Financial Limited, added: “This is a great outcome and response, however it is still creating a log jam online due to the rush for the mortgage products, and with no clear deadline of when they will be removed.
“This is no different to Thursday’s situation; brokers will have told their customers that they could no longer get the products yesterday, possibly re-sourced and applied for a different product with another lender already.
“This is a complete waste of everyone's time and it really looks bad, not only on HSBC but also how this comes across to our customers.
“How will we know when the product withdrawal is a 'true' product withdrawal?”
