Vida has launched an AI-powered chatbot for brokers called Mobi, short for Mortgage Bot Intelligence.
The chatbot is designed to change how brokers access lending criteria and product information.
This launch is part of Visa’s broader ‘digital transformation’ strategy.
“Mobi is here to give brokers the clarity they need, exactly when they need it,” said Tommy Wight, COO at Vida.
“It’s a major step forward in our commitment to delivering a seamless, tech-enabled experience for our intermediary partners.
“We’ve designed Mobi to be the first port of call for brokers, handling everyday queries so that calls and emails can be reserved for more complex cases that require a human touch.”
