Two thirds of renters have a positive relationship with their landlord, according to Aldermore’s new BTL Index.
In a survey of 500 tenants and 2,000 landlords, Aldermore found that 66% of the former were in a positive place with their landlord.
Aldermore also found that 77% of tenants maintained good lines of communication with their landlord, with only 13% reporting a negative relationship.
Of this sample, 63% of respondents reported that their landlord was easy to get hold of in the event of an issue.
Furthermore, out of the tenants with a positive relationship with their landlord, 35% said the latter would proactively offer support and help with the property even when not requested.
Nearly one in five (18%) of tenants reported their landlord as making thoughtful touches to their property, with 35% allowing tenants to make cosmetic changes.
“Being a good landlord isn’t just about collecting rent,” said Jon Cooper, director of mortgages at Aldermore.
“It’s about creating a safe and well-maintained property, coupled with open communication that creates a professional and respectful relationship with a tenant.
“Despite some negative reports of the tenant/landlord relationship, our data shows that the majority have positive experiences, with many landlords making a proactive effort to improve the living situation of renters.”
