Complaint handling

5 months ago

Housing Ombudsman revises special investigations process to help landlords resolve problems faster

7 months ago

Maladministration high, but Ombudsman finds landlords improving

9 months ago

Housing Ombudsman sets out corporate strategy and business plan

Over 1 year ago

One Housing finds over 800 incorrect asbestos records

Over 1 year ago

Landlord accepts failings flagged by Ombudsman special investigation

Over 1 year ago

Embed positive complaint cultures, ombudsman urges landlords

Over 2 years ago

Housing Ombudsman launches special investigations into three London landlords

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